【10 Frequently Asked Questions about Dry Ice Machines】

        Solving Dry ice machine problems usually requires a case-by-case analysis, but here are some possible common Dry ice machine problems and their possible solutions:

①. Problem: Unable to generate dry ice pellets.

    - Solution:

    - Check the carbon dioxide gas supply system to ensure that the gas supply is normal.

    - Check the compressor and cooling system to make sure they are operating properly.

    - Check the nozzle and pressure reducing valve, clean or replace damaged parts.

②. Problem: The dry ice particles produced are not uniform in size.

    - Solution:

    - Adjust nozzle pressure and flow rate to obtain more uniform particle size.

    - Check whether the nozzle is damaged or clogged, clean or replace it.

③. Problem: Dry ice pellets contain too much dust or debris.

    - Solution:

    - Make sure to use high quality carbon dioxide and avoid using contaminated or humid gas.

    - Adjust nozzle pressure and flow to reduce particle fragmentation.

④. Problem: The machine is running too hot.

    - Solution:

    - Check the cooling system to ensure that the cooling fan, radiator, and cooling media are functioning properly.

    - Make sure there is good ventilation around the machine to avoid overheating the work environment.

⑤. Problem: The compressor is making unusual noises.

    - Solution:

    - Check the mechanical parts of the compressor to make sure they are not loose or damaged.

    - Check the lubrication system to ensure there is sufficient lubricant.

⑥. Problem: Control system failure.

    - Solution:

    - Check the electrical connections to make sure they are not loose or shorted.

    - Check temperature, pressure and flow sensors to make sure they are working properly.

⑦. Problem: Liquid carbon dioxide leaks.

    - Solution:

    - Check the liquid carbon dioxide pipes and connections to make sure they are tight and have no leaks.

    - Replace any seals that may be defective.

⑧. Problem: Dry ice pellets are unstable.

    - Solution:

    - Check the nozzle and pressure reducing valve to make sure they are not clogged or damaged.

    - Adjust the air supply system and pressure to ensure stable dry ice production.

⑨. Problem: The resulting dry ice particles stick to the nozzle.

    - Solution:

    - Adjust the temperature of the nozzle to prevent dry ice particles from sticking to the nozzle.

    - Clean or replace parts that may cause sticking.

⑩. Problem: The machine shuts down frequently.

    - Solution:

    - Check and clean the cooling system to make sure the machine does not overheat.

    - Check the control system to make sure the electrical connections are normal and the sensors are accurate.

FAQ:

Q1. What is your products range?

• Ollital Technology  It is a high-tech enterprise focused on research and development, specializing in the production of industrial cleaning machinery, dry ice particle machinery, Dry ice cleaning machinery,Plasma cleaning machine, Laser cleaning machinery, ultrasonic equipment and other fields of products.

Q2. Are you trading company or manufacturer?

• We are a professional manufacturer of  Dry Ice Cleaning industry, and we have our own factory.

Q3. Do you provide samples? Is it free?

• Yes, we could offer the sample. Considering the high value of our products, the sample is not free, but we will give you our best price including shipping cost.

Q4. Do you have warranty?

• Yes, we offer 1 year warranty for the spare part.

Q5. How long is your delivery time?

• Generally it is within 7 working days after receiving the payment if the goods are in stock. Or it is 15 working days if the goods are not in stock, depending on order quantity.

Q6. What is your terms of payment?

• Payment≤15,000USD, 100% in advance. Payment≥15,000USD, 70% T/T in advance, balance before shipment.

(If you are concerned about payment security for the first order, we advise you can place Trade Assurance Order via Alibaba.We have a flagship store on Alibaba International Station you will get 100% payment refund if we can't meet agreed delivery time.)

OLLITAL（Click the link below to contact directly）

Add.: Haicang District, Xiamen , Fujian , China.

WhatsApp: +8615960821529              Tel.: +86 15960821529 
Email: kevin@ollital.com                   Skype: +8615960821529